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Policy paper: Misleading and aggressive commercial practices - The Draft Consumer Protection from Unfair Trading (Amendment) Regulations 2013

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These draft regulations would give consumers a new private right to seek redress from businesses and, where appropriate, compensation where they have been the victim of a misleading or aggressive commercial practice. The new rights would apply where the consumer has entered into a contract or made a payment to the trader.

Comments on the detail of the proposals using the proforma by 11 October 2013.

See also the ‘UK implementation of the Consumer Rights Directive 2011/83/EU’ consultation for related publications on:

The proposed regulations are part of a wider programme of work to reform consumer law (the ‘Consumer Law Reform Programme’).


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