Updated: Added ADM memo 10/13.
This advice for DWP decision makers covers:
- Universal Credit (UC)
- Personal Independence Payment (PIP)
- contribution-based Jobseeker’s Allowance (JSA) and contribution-based Employment and Support Allowance (ESA) for people who are eligible for Universal Credit
The advice in the Decision makers’ guide applies in all other cases.
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Why we publish this guide
We publish this guide to help people understand how we make decisions.
Information for claimants
Information for claimants about eligibility and how to claim: