Updated: Products have been updated to provide the latest information about how Universal Credit will be introduced.
This guide gives details of the different stages of claiming Universal Credit, from making a claim through to looking for work and getting a full time job.
It provides information on how Universal Credit is being introduced, how to make an online claim, and what support is available when making a claim. It describes what happens once a claim has been submitted, including attending an interview with a work coach and accepting a Claimant Commitment. There’s also information about reporting changes in circumstances and what happens once the claimant gets a job.
Part of the Universal Credit toolkit for partner organisations