Updated: Page updated to provide more information about the content of the documents
This document provides a summary of the information that people should have with them when they start making their online claim for Universal Credit.
People are expected to make their Universal Credit claim online, and claims must be made in one go. This guide will help to make sure that they have all the information they need when they begin their claim, which will make the claim process simpler and easier.
This is part of the Universal Credit toolkit for partner organisations.